Just back from this lovely hotel and I will be returning! Staff friendly and polite. Enough sun beds to go around but watch out for the towel police who will take towels away if beds not attended by 10am (brilliant entertainment first thing in the morning). As for the 'school kids' these nursery aged children belonged to the staff, there was never any problems yes they used the facilities but never for long periods of time and there are another three pools to use, i for one found this brilliant that the hotel looked after their employees and children! Food varied and plenty of everything, we stayed on a hb basis and this met our needs just fine. Rooms spacious and cleaned everyday. Day and night entertainment enjoyed by all my family. Well done to all the staff and your hard work to make our holiday one we'll never forget. Can't wait to book for next year.

We stayed here (in room 165 on the first floor) for a couple of nights on a recent trip to Tenerife in February. I cannot begin to describe how beautiful this hotel is, from the huge grand foyer with its gleaming marble floors ....... where we were given a glass of Cava at the reception desk while we were being booked in .......... to the breathtaking views of the snow capped mountains during the day, and the Milky Way at night, while we floated in the shallow, heated rooftop pool .... six floors up, sipping our Pina Coladas. The staff are the friendliest I have experienced. All rooms have a view of the beautiful pools, mountains or ocean. Rooms are very big with huge opening patio doors onto the balcony, and blackout curtains. You must book .... you wont be disappointed!

Just back from a brilliant holiday in Adeje. This is our second visit to this hotel this year. The hotel is beautiful. It is very clean with very helpful staff at reception and throughout hotel. Lovely rooms with very comfortable beds. Both times we have been on upper floors 4th and 5th. We prefer this as we enjoy the rooftop pool. As we had no children this was more suitable as its lovely and quiet. Children can use this pool but have to be accompanied by an adult. I didnt see many children using it though. There are plenty pools downstairs for children and parents to enjoy. We stayed bed and breakfast. Great choice of food at breakfast. Staff lovely and work extremely hard. There are great restaurants and beautiful beaches nearby. I would go back!

Four years we have been going to the Costa grand hotel, again what an excellent holiday destination for us being my partner is paralysed perfect , every think about it it's wonderful for disabled or non-disabled children and adults alike, the entertainment is beautiful , staff can't do enough for you and the management , beautiful relaxing holiday , as always the food is excellent now I have to go on a diet

There is a lot to say about this hotel so I will try to keep it short. We stayed here half-board for one week. The top pool was closed but that didn't mean it was bad, all the pools are up to date, one being warmed. The rooms were cleaned each day and the staff were very friendly. The facilities felt not that out of date. The food was very good not as good as some other 5 star hotels. The most striking feature of the hotel is the lobby, but it is just the lobby, I think GF could have spent less time on the lobby and more on the rooms. It is nice don't get me wrong but that is not where people really spend most of their time, it will be in the pool area, the room or in town. The beach is quite close with a whole range of places for lunch, if you can stomach it from the ginormous breakfast we kept eating. Overall as my first time on Tenerife it felt like a good hotel as I give it 5 stars. Clean, good food, nice pools and good position in town. What you need.

So glad we stayed at this hotel it's a bit dated but very clean rooms are cleaned everyday ,staff are very helpful, wonderful pools lots of thing to do eg: squash, tennis courts, football, table tennis and more. Tea & coffee now in all rooms free of charge as well as safe and air con. Hotel provides a shower room to use after check out. We had breakfast which was lovely big choice all cooked fresh. Taxi from airport for 5 people was 28€ which took 25 mins we also got a taxi back to airport which the hotel sorted for us. Will definitely go back. Thank you to all staff for making our Holiday so enjoyable.

This was my first visit to Tenerife and to this hotel. From the moment we stepped over the threshold we were treated like royalty. The hotel looks and feels amazing. The staff are all extremely helpful and want to make sure your holiday experience is an exceptional one. Jorge in reservations is wonderful as are all the reception staff who sorted out any questions we had and helped make my holiday even better. My 8 year old had a wonderful experience and the entertainment team as well as the in hotel entertainment kept him entertained and happy throughout. The hotel food cannot be matched. We stayed half board and not once did we feel the need to spread our wings and try a different restaurant as it is a five star experience every night with something for absolutely everyone.  The rooms are large and spacious and have outstanding views all around. The hotel Is close to lovely shopping, bars and supermarkets should you wish to go there. The beach is about twenty minutes walk but a pleasurable stroll in the hot hot weather. The small touches across all areas of the hotel finish off what is indeed one of the best holiday experiences I have ever had. We will be back!  Thankyou to everyone who helped make it wonderful.