We stayed here (in room 165 on the first floor) for a couple of nights on a recent trip to Tenerife in February. I cannot begin to describe how beautiful this hotel is, from the huge grand foyer with its gleaming marble floors ……. where we were given a glass of Cava at the reception desk while we were being booked in ………. to the breathtaking views of the snow capped mountains during the day, and the Milky Way at night, while we floated in the shallow, heated rooftop pool …. six floors up, sipping our Pina Coladas. The staff are the friendliest I have experienced. All rooms have a view of the beautiful pools, mountains or ocean. Rooms are very big with huge opening patio doors onto the balcony, and blackout curtains. You must book …. you wont be disappointed!