A little gem of a hotel

Visited with my wife and son. While Noelia is not as large as some of its competitors in Puerto de la Cruz, what it lacks in size it more than than makes up for in character. The staff were excellent. A special mention should be made regards the cleaning staff. My son picked up a stomach bug while there and the cleaning staff fussed over him like concerned aunties. Bubbly and hilarious. We also had a hiccup with one of our excursions and the reception staff were supportive and really very professional at helping us towards a resolution. The staff all over the hotel were superb. The meals were varied enough to keep us interested. The pool area was very clean and well maintained, as was our room which felt very homely very quickly. It may not be ideal if you are the type of family who relies on the hotel organising lots of activities for children, but if a family holiday to you means spending a lot of time with your family, this is ideal. 5 minutes walk from a beautiful landscaped beach, 10 to 15 minutes walk from the centre of Puerto de la Cruz and friendly enough to make coming back to the hotel feel like coming home, we would not hesitate to book again with Noelia.